The Live Oak management team combines its caregiving, nursing and business experience to optimize the delivery of high quality personal care services. Every team member is dedicated to helping clients improve quality of life with as much independence as possible in the comfort of home. Live Oak Caregivers is led by:
William J. Falconer, Chief Executive Officer
Bill Falconer is the Founder and Chief Executive of Live Oak Caregivers. He has over 25 years of business consulting and professional services experience, specializing in business strategy, customer relationship management and training teams of service providers. Bill has managed a number of health care services clients, where he developed expertise in health care operations and compliance.
Prior to founding Live Oak Caregivers, Bill served as Interim President of Summit Industries in a turnaround capacity for the consumer and health care products manufacturing company. Previously, he was the Co-Founder of Midtown Consulting Group, growing it from inception to over $14 million in revenue and 60 professionals with offices in Atlanta, Charlotte and Nashville.
Prior to founding Midtown Consulting Group, Bill was a Vice President at The North Highland Company, where he led their CRM and Business Intelligence practices in Atlanta. He also helped start a B2B transportation marketplace where he served as Chief Strategy Officer and played a key role in the firm’s successful $22M fundraising with several leading venture capital firms. Previously, Bill was a Senior Manager in Accenture’s Strategic Services practice for eight years, where he focused on strategy formulation and customer relationship management.
Bill has served on the Board of Directors of Buckhead Baseball and the Empty Stocking Fund, and is active with NYO youth sports programs. He received his Bachelor of Science in Industrial Engineering from the Georgia Institute of Technology, and an MBA from the Kellogg Business School at Northwestern University. Bill and his wife, Sharon, have four children.
David Ingram, Chief Operating Officer
David Ingram is responsible for the company’s day-to-day operations and ensuring that each client implementation is a success. He is committed to supporting and retaining the most qualified caregivers in the state, and delivering the highest level of personal care services.
David has more than 25 years experience developing enterprise technology solutions and managing the delivery of professional services. Prior to helping form Live Oak Caregivers, he founded technology services company River Blue Media, which specialized in the development of eCommerce applications and information management systems. Prior to that, he was Chief Operating Officer of Stardata Technologies, an education services company which developed student information systems for K-12 schools.
David’s involvement in community service projects includes support for non-profits Greenprint Foundation, Chastain Horse Park and Trinity Community Ministries. He has coached youth sports for more than 20 years, and has served on the boards of Buckhead Baseball and Northside Youth Organization.
William Izlar, Chief Financial Officer
Bill Izlar has over 30 years experience in commercial and residential real estate, half of which was spent in the area of real estate finance. This comprised the origination of long-term debt for commercial real estate properties, as well as the sale of commercial real estate to institutional investors.
The balance of his career has dealt with the ownership and management of multi-family real estate. Beginning in 1998, Bill acquired apartment properties, totaling 1600 units over a 7 year period. His role included all aspects of acquisition, financing, tax reporting and disposition of the properties. After the apartment properties were sold or transferred, he began a career in residential real estate with the firm of Dorsey Alston. Early in his career, Bill held marketing positions with the Coca Cola Company and with Servidyne, Inc. He also worked for The Trust for Public Land, which acquired green space, using different strategies including outright donations of targeted property and/or partnerships using private and public money to purchase land.
Bill grew up in Atlanta and graduated from The Westminster Schools. He received an undergraduate degree from The University of North Carolina, Chapel Hill, and then received an MBA from Georgia State University. He has been active in the community, serving on the Emory Board of Visitors for 3 years, Westminster Schools long-term capital maintenance sub committee for 10 years, and has coached youth sports at Buckhead Baseball. Bill and his wife Nancy have 6 children, and are active members of Peachtree Presbyterian Church.
Andrea Ragin, RN/Director of Home Care Services
Andrea Ragin helped found Live Oak Caregivers, and is responsible for client wellness and home care services, caregiver training and care plan development. She ensures that all caregiving exceeds requirements mandated by the state of Georgia.
Andrea is a state of Georgia Registered Nurse, previously having held licenses in Kentucky, Washington and South Carolina. For more than 25 years, she has had a diverse and successful nursing career in hospital, home health and primary care environments. Previously, she was Manager of Home Health for Visiting Nurse Health System, the largest non-profit home healthcare and hospice in Georgia.
Prior, Andrea spent 4 years as Director of Healthcare services for Interim Healthcare in Atlanta, Georgia, where she managed and directed staff to provide excellent patient care in an effective, caring and productive model. She and her husband Pat have 5 children and are active in the City of Sandy Springs.
John Yauger, Regional Director – West Georgia
John Yauger is a Live Oak Caregivers Regional Director. He develops new business for the company and manages client and caregiver relations across the West Georgia region.
John brings many years of healthcare experience to the company. He began his healthcare career as a Respiratory Therapist and moved into hospital administration, marketing and strategic planning positions in hospitals and nationwide health systems. He has worked with health systems in Atlanta, Georgia, Norfolk, Virginia and Johnson City, Tennessee, providing consultative and decision-making support, market analysis, business development and regulatory issue support.
Previously, John founded Adcuity, a consulting services firm, and spent 15 years working exclusively with healthcare clients, creating and implementing strategic initiatives, leveraging complex decision support systems, and assessing market dynamics. John and his wife Deborah live in Bremen, Georgia and have two children.
Sandra Jackson, Office Manager
Sandra Jackson is Live Oak Caregivers’ Office Manager. She also manages a wide range of activities related to client and caregiver compliance.
Sandra brings to Live Oak Caregivers over 20 years experience in home health operations. Her broad background in home health care includes client and caregiver relations, compliance management, schedule coordination, payroll management, team building and office administration.
Prior to joining our team, Sandra spent 8 years as a logistics coordinator for the Atlanta office of Visiting Nurse Home Health Care. She also spent 2 years as Director of Operations for Azalea Home Care based in Tucker, Georgia, and 12 years as a Scheduling Supervisor with Interim Home Health Care in Atlanta. Sandra’s years of managing operations and handling challenging home health logistics make her a valuable member of the management team.
Kate Diment, Compliance Manager
Kate Diment is Live Oak Caregivers’ Compliance Manager. She implements and administers policies and procedures to ensure compliance with federal and
state regulations for the home health industry, with particular focus on caregiver licensing and certification. She serves as a resource for employees
and managers to maintain documentation accuracy, and stay abreast of updates to laws and regulations that may impact the company.
Kate also coordinates the company’s Wellness Lifestyle program, a series of fitness, nutrition and memory activities for clients designed to improve
their minds, bodies and overall lifestyles.
Kate is a graduate of Auburn University, with an Interdisciplinary Studies degree in Biology, Nutrition, Human Development and Family Studies.